The Department of Human Services of San Francisco

Country:  USA
City:  San Francisco

Background

• Necessity to reliably track the scope of social services and those entitled to such services
• Non-availability of identification documents with several population groups requiring social support (such as homeless people)
• Fraudulent attempts to repeatedly obtain social services and benefits via multiple identities and identity substitution

Scope

• Integration of biometric identification technologies into the legacy system, designed to manage welfare issue procedures

 

Implementation

• Biometric identification of 150,000 citizens entitled to social services and benefits
• 40 identification points across the city of San Francisco
• 7 registration points
• Biometric identification blade-servers
• 40,000 matches per second

Outcome

• Prevention of repeat issuance of welfare benefits and services
• Ability to work with undocumented and homeless persons